Shipping policy
Delivery Conditions
Orders via www.petwalk.at are currently only available for individuals residing in the European Union. Customers from Switzerland can place orders through our shop at www.petwalk.ch.
Interested parties from other countries are asked to contact us via mail oder contact form.
Delivery Time
The delivery time for in-stock items usually is
- within Austria: 1 week
- within Europe: 1-2 weeks
Due to current global circumstances, delivery times may vary significantly. The current delivery times can be found in the shopping cart during your order.
Shipping Method
The respective rates can be displayed in the shopping cart.
Shipping Costs Including Protective Packaging
Shipping costs are calculated based on the weight of the shipment and do not include customs duties. Included in this flat rate is, among other things, high-quality protective packaging to ensure safe transport. The cost breakdown is exclusively in net values. Here is a cost breakdown by country:
Austria
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–1.99kg | € 4.00 EUR |
| GLS | 2kg–4.99kg | € 5.00 EUR |
| GLS | 5kg–9.99kg | € 7.00 EUR |
| GLS | 10kg–14.99kg | € 9.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Germany
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–1.99kg | € 8.00 EUR |
| GLS | 2kg–14.99kg | € 10.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Switzerland
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–1.99kg | € 20.00 EUR |
| GLS | 2kg–40kg | € 95.00 EUR |
France
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–4.99kg | € 15.00 EUR |
| GLS | 5kg–14.99kg | € 21.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Ireland
| Shipping Provider | Weight | Price |
| GLS | 0kg–4.99kg | € 40,00 EUR |
| GLS | 5kg–9.99kg |
€ 52,00 EUR |
| GLS | 10kg–14.99kg |
€ 56,00 EUR |
| GLS | 15kg–24.99kg | € 65,00 EUR |
| GLS | 25kg–40kg | € 85,00 EUR |
Belgium, Denmark, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Czech Republic, Hungary
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–4.99kg | € 9.00 EUR |
| GLS | 5kg–14.99kg | € 13.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Bulgaria, Italy, Croatia, Romania, Serbia
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–4.99kg | € 12.00 EUR |
| GLS | 5kg–14.99kg | € 16.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Estonia, Finland, Latvia, Lithuania, Norway, Portugal, Sweden, Spain
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–4.99kg | € 20.00 EUR |
| GLS | 5kg–9.99kg | € 26.00 EUR |
| GLS | 10kg–14.99kg | € 28.00 EUR |
| GLS | 15kg–24.99kg | € 35.00 EUR |
| GLS | 25kg–40kg | € 45.00 EUR |
Greece
| Shipping Provider | Weight | Price |
|---|---|---|
| GLS | 0kg–40kg | € 80.00 EUR |
United Kingdom
For deliveries to the United Kingdom, a minimum order value of €170 (net) applies. This rule is required for tax reasons.
| Shipping Provider | Weight | Price |
| UPS | 0kg–1.99kg | 60 £ |
| UPS | 2kg–4.99kg | 65 £ |
| UPS | 5kg–9.99kg | 69 £ |
| UPS | 10kg–15.99kg | 86 £ |
| UPS | 16kg–21.99kg | 99 £ |
| UPS | 22kg–27.99kg | 112 £ |
| UPS | 28kg–33.99kg | 125 £ |
| UPS | 34kg–40kg | 138 £ |
